“Questions? Drop an e-note to our ‘5-Star’ Customer Service Crew. If it concerns an order, include your name, order number, and date of purchase. We’ll get back to you faster than it takes a camel to spit!” CustomerService@TreasureCaravan.com HOW TO ORDER: To make an Object of Delight your own, click the ‘I want it!’ button at the bottom of the item description, proceed to checkout, and pay with a credit card. All credit card transactions are guarded by "Secure Socket Layer" (SSL) state-of-the-science security. When we receive your online order, we’ll send an order receipt to the e-mail address entered on the secure order form. Check your order receipt carefully and notify us, via return e-mail, of any errors. We will e-mail you if there are any subsequent problems filling your order. TreasureCaravan.com is strictly an e-commerce operation and does NOT accept telephone or mail orders (our Bedouin crew is accustomed to writing only in the sand). SALES TAX: Any sales tax due is automatically added to the order total at the time of purchase. PAYMENT: Our minimum order total is $10.00. Some items are priced below this minimum and must be combined for online purchase. We accept payment via approved charges to domestic VISA, MasterCard and American Express accounts. Enter the EXACT name, street address, and ZIP code on your credit card account in the "Bill To" section of the secure order form or the charge will NOT be accepted. SHIPPING: We ship via "Ground" to USA addresses only. This includes APO addresses. We do NOT accept orders, nor ship, outside the USA. On orders totaling less than $50, we charge a flat rate of $7.50 for handling and shipping. S&H on orders of $50 or more is FREE! “DELIGHTED OR YOUR MONEY BACK”: If you're less than delighted with a purchase from the Treasure Caravan Virtual Oasis, return it postage paid, within 30 days of the date of purchase, and we'll credit your credit card account in the amount of the original purchase price. (Exception for "Collectibles": Items we classify as "Collectibles" can only be returned for credit with expressed pre-approval, in their UNOPENED boxes.) PRIVACY: We collect only the information necessary to fill your order. We keep all collected information confidential. We do NOT exchange or sell customer information. Since the Treasure Caravan Virtual Oasis is hosted by Yahoo! Store, you should also see their privacy statement (click "Privacy Policy" on left border of home page).